Last week I shared a tip on the preparation you need when heading into a conversation you need to have.
Part of that preparation is preparing for contingencies based on what you know about the person
– Will they get defensive
– Will they get aggressive
– Will the meekly comply
– Will they withdraw from the conversation.
None of them are great if you truly want success – it’s like a continuum of silence to violence. And what we need is safety in the conversation. Today you will learn how.
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